Floodlight Wired with Previous Owner
Hi there, I recently purchased a home a few months back and there were multiple Ring products left behind. Initially, I attempted to set up the Ring bridge left behind and it was registered to someone else. I went through the process of having Ring send them an email to remove themselves but that didn't happen. Eventually, Ring was nice enough to send me a new hub that I was able to setup. Now, I am having the same issue with 4 separate Wired Floodlights (no cam). I attempted to set them up within the app and it said they had a previous owner. However, this time, it did not mention that RIng was going to send out an email and I had to wait 15 days like the Bridge. I spoke to customer service and they said that I have to hit the reset button on these lights but I don't see any buttons on these wired lights. Any idea as to what my other options may be? Thanks for your help in advance
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16-02-2022 12:50:06
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