Smart Lighting

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Disconnected from bridge at night
battery-smart-lighting

I've been having issues since I've installed the smart lighting spotlight battery 2 days ago. Everything is connected and working all day and then at night the spotlight goes offline. I've Uninstalled and reinstalled the light on the ring app and the same issue for 2 days straight. It goes off during the day even with the sun switch turned in to no go off. The bride has good signal and the light no longer does. Is this a common issue even though the bridge is by the window directly under the light. If I don't get this resolved I will be returning it.

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27-02-2021 06:06:09

Responses (1)

  • W

    I have 1 spotlight and it goes offline at night. It went offline 5 min after I reinstalled yesterday morning. The bridge is in a window directly under the light. I had the light set to not detect motion until 6pm but detected motion all day with cars going by in the street 30 ft away. I will be returning this and installing a camera instead since I don't have issues with those.

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    01-03-2021 07:00:47

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