Smart Lighting
Bug: Solar Wall Light motion won’t trigger the light to increase brightness when Light Schedule is enabled
I have had my Solar Wall Lights for a while and just noticed this issue where when Light Schedule is enabled (dawn to dusk), it’s dimmed at lowest level at night. If I try to move in front of the lights, the light does not increase brightness level (to the desired level in settings). From the app/history you can tell it’s detecting motion, but since it’s already “on” it won’t go “on” again with increased brightness. However, if you disable/enable the Light Schedule it seems to resume increasing brightness for the night with motion. Obviously I can’t do that every single night. Now this issue only happens on the Solar Wall Light. I also have some Solar step lights in the same light Group. Even with Light Schedule enabled at night for the step lights, they DO increase brightness when motion is detected. Furthermore, they also trigger the Solar Wall Light to increase brightness since they are in the same group, but not the other way around. Please fix this. This is obviously a bug as all the other smart lights have the correct behavior when motion is detected with Light Schedule enabled at night. Thank you.
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20-05-2021 05:36:55
Responses (18)
- O
Hello, it’s been a while since the bug is reported. This is just a basic functionality that should work from day one. All the other Ring smart lights work fine with motion detection and light schedules, so this should be addressed ASAP. Is anyone still working on this product or is it already abandoned? It has nothing to do with having ambient lighting or being in complete darkness. The reason your motion + light schedule starts working after you adjust the brightness threshold is because any update to the settings like this one will make motion+light schedule work for THAT night. The next night however, will stop working again. Thanks.
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16-06-2021 03:42:06
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- P
I spent over $1,400 in my ring system that includes 5 cameras, sensors, alarm, and lights. I chose Ring because it had all the above equipment that communicate with each other. The wall light has been a disappointment. The whole point of having it is to have a dim light and for it to get brighter when motion is trigger. I’ve been having the same issue others on this thread is experiencing and I’m disappointed that this issue has been acknowledge by Ring yet no fix for this has been developed. I have 4 ring wall light and planned on buying 3 more, but I don’t know if I want to even keep the 4 I have now. Please fix this soon.
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30-07-2021 09:47:54
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- I
I too, am having this issue with the Solar Wall Light I decided to try out. I'm glad I only brought 1. The 8 Solar Steplights I have around the house work fine with a light schedule enabled and motion-sensing brightness increase. How does this not work as intended in this new light??? I'm going to try and adjust the light sensitivity settings as suggested. How much higher should I set it? By default, it's at 2. I'm disappointed in this light and am debating on returning it. It seems like the issue has been around for a while now, and hasn't been resolved as of yet. It seems like an easy enough fix to me. What is taking so long?
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15-08-2021 10:30:57
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DJ8182
Found another person mentioned it, but we installed the new solar wall lights today. Unlike the path lights or the step lights, the wall lights do NOT increase brightness when they detect motion, if they’re currently in an active schedule. If you manually increase the brightness, they stay lit up for less than a second before they revert to the lowest setting. This makes the wall lights practically useless, as the lowest brightness does not illuminate anything from a light high up on a wall. This needs to be addressed and an update sent out to the lights, otherwise they will be returned.
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21-05-2021 01:39:12
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