Ring-Intercom

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Not working with Elvox 40547
Hi, I connected my elvox 40547 like it said in the description, Cable B, B2 on 1, B1 on 2. When I ring the door, I get a message on my phone. But I don't hear the "ring" sound and can not open the door remotly. Any ideas?

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16-11-2023 07:02:37

Responses (1)

M
Hi @Gbuschta. Please contact our Ring Intercom customer support by emailing or calling our team, and we will be more than happy to take a look at this with you. You can find our support number here: https://support.ring.com/hc/en-us/articles/10070641988500-Ring-Intercom-Support. We look forward to hearing from you.

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27-11-2023 08:19:54

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