‎Intercome does not work with Comelit model 5801/5814 Simplebus 2

English (UK)

Help

Community Home

Ring-Intercom

Browse posts, check compatibility, comment, and join in the discussion about Ring Intercom.

S

Sergei

Intercome does not work with Comelit model 5801/5814 Simplebus 2

device-settings

There is very unpleasant experience with Ring Intercom Setup for Comelit model 5801/5814 after 2 hours of testing and swapping 2 B1, B2 wires that in instruction should be connected to two L ports the conclusion - device not working. Internet connection Starlink with 100Mbsec Signal -48dBm for RINGINTERCOM-F7, not test passed. Any solution for error p16-33-20032001 or I need to return device to Amazon

804 •

1 •

25-11-2023 01:00:16

Responses (3)

E
Enzo_Ring
Hi @Sergei . Thank you for reaching out to Ring Community. Please contact our Ring Intercom customer support by emailing or calling our team, and we will be more than happy to take a look at this with you. You can find our support number here: https://support.ring.com/hc/en-us/articles/10070641988500-Ring-Intercom-Support. We look forward to hearing from you.
0
•
13-12-2023 11:22:13
•
K
kapto17
Hi Sergei, I have the same Comelit intercom model and the same problem as you. Were you able to solve it? If yes, how did you do it?
0
•
03-01-2024 03:01:51
•
U
user80746
Hi there, I have exactly the same problem with the same COMELIT ; could you please let me know if you manage to solve the problem (and how ) ? Many thanks!
0
•
13-04-2024 12:21:38
•