‎Error P16-33-20032001 in FERMAX 9401

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user66340

Error P16-33-20032001 in FERMAX 9401

installation

Good morning, I have a fermax 9401 and a ring intercom, followed all the steps for the correct installation. However, when doing the test I get error P16-33-20032001. Does anyone know how to solve it? I called customer service and they told me to separate the 2.4 wifi from the 5g. I have also called my internet company and have done what the customer service girl told me without the expected results. Can somebody help me? ![image|690x457](upload://v22ZtLSxeLuperXtXqsZkuWPh7R.jpeg)

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13-11-2023 11:27:32

Responses (1)

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user66340
Solved. At least for me, the P16-33-2003201 error is resolved by connecting the ring intercom to a 2.4 Wi-Fi. This wifi should only be 2.4. It is not worth it to be 2.4/5G or 5G, it has to be a 2.4 channel only
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13-11-2023 01:00:49
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