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Video did not record:(
After a “missed call” the video did not record for a very long over due reunion between my husband and I would really like to be able to retrieve that footage some how but can’t seem to get anyone on the phone to help with issue. Need a live agent :(
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13-11-2024 18:56:04
Responses (2)
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Justin_Ring
Hi @user_f23d49. Unfortunately, if your Ring device did not record an event then there is no way to retrieve any footage.
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15-11-2024 20:56:40
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