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Bluesriff7
Accepted Solution
recent payment failed
I am getting a notification of. recent payment failed update your payment method.
but the payment has been paid £49.99.I spoke to a agent today he said I have had
a refund, which I have not. he then said we owe you £4.17 which is now pending
on my payment card.
I am getting no where with this issue
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13-06-2024 06:52:19
Responses (2)
S
Same with me and no one wants to help- rubbish customer support
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14-06-2024 08:33:23
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T
Hi @Southbournebelle. We'd love to assist you with your concern. Feel free to share the details of your issue in a new post so we can find a solution.
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17-06-2024 04:59:58
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Caitlyn_Ring
Hi @Bluesriff7. Apologies for the inconvenience, but you'll need to follow up with our support team for any billing related questions. Since the Ring Community is a public forum, we don't have access to account or billing details.
The primary way to contact our support team is via one of the phone numbers here. You can also get in touch with support by sending a private message on Facebook @Ring with a few details on this concern.
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14-06-2024 07:18:47
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