Ring Video Doorbells

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
WiFi connection
hardwired-video-doorbell
troubleshooting
Hi, anyone have the issue where door bell pro cannot see WiFi , even though the network is perfect , and also tried using my neighbour’s WiFi However I receive the following error when I am in set up mode Unable to join ring WiFi error message is Ring unable to join network , Ring 5F 9878 Any ideas please Many thanks

325

0

1

17-10-2023 09:28:59

Responses (2)

U
Having the same issue was working fine for a year then bam !!@ came home to it disconnected . Can't join temp set up network just says unable . Sent emails to customer support no answers as yet ![Screenshot_20231017-111618_Settings|243x500](upload://qrzNawPosXDqQuQaAVr76lieMq3.jpeg)

0

17-10-2023 10:34:00

T
Hey there. For this concern, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus). You can also get in touch by sending a private message [@Ring](https://community.ring.com/u/ring) on Facebook or Twitter.

0

19-10-2023 05:40:28

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

W

windracer

1

User
Solution

J

Jventerprises

1

User
Solution

U

user_3c8999

1

User
Solution

U

user_d52f2e

1

User
Solution