U
Video vs sound - and low resolution
hardwired-video-doorbell
Hi I have two questions. Hope it is OK to take them both here :) When looking on a Ring doorbell-video on app/PC, there is a mismatch between video and sound. Also; the resolution is not very high Have had the Ring doorbell for many years, and it has been like this for quite some time - but I have never came as far as asking about it. Any suggestions how this can be solved? (the internet connection is good)
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03-09-2024 06:21:16
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Justin_Ring
Hi @user_a46592. If you are having concerns with poor audio or video quality, try the additional steps mentioned in this Help Center article. If the steps do not help, give our support team a call for further assistance.
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04-09-2024 07:58:52
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