U
Very short battery life
battery-video-doorbell
Hello We bought a house with a ring doorbell late last year, took over the doorbell no problem, however, we’re really struggling with battery life. We’re only getting around 3 days before having to charge and that’s with motion detection switched off. I bought 2 new batteries not ring branded and they’re the same. Is there something wrong with the doorbell or am I missing something?
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16-02-2025 12:41:47
Responses (1)
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Justin_Ring
Hi @user_7ee736. We do not recommend using third-party batteries with Ring Doorbells or Cameras as they may not perform as should. You can also try factory resetting your Doorbell by pressing and holding the setup button on it for 20–25 seconds, then reconnecting it to your Wi-Fi. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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17-02-2025 08:30:34
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