Responses (3)

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Caitlyn_Ring
Hi @Loey. The RSSI number on the Device Health page should be green, yellow, or red in color to indicate the strength of the signal. A red number means the signal is weak, while a green number means the signal is strong. You can learn more about wifi signal strength and how to improve it [here](https://support.ring.com/hc/en-gb/articles/217271526-Checking-Wifi-Signal-Strength).
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12-06-2023 15:25:17
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Loey
Thank you Caitlyn. However I cannot see any colours . Where do I find this? I just see for instance RSSI 68? I don’t know if this is good or bad. Does the higher a number mean there is a good signal?
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14-06-2023 08:51:05
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Loey

Hi Caitlin, I finally understand the RSSI . Thank you so much. We have a new Wi-Fi system so the RING is now working perfectly. We also have been using Chime Pros for years but I can’t get them connected. Won’t need so many now because of the new Wi-Fi. I purchased one of the plug-in Chimes which appear to be new. Are the Chime Pros defunct?

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14-06-2023 08:57:40

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Caitlyn_Ring

@Loey I'm glad to hear your Ring devices are working well now. As a rule of thumb, a higher number, such as RSSI -70 or -80, would be weaker than RSSI -40 or -30. I'm not sure if you mean your Chime Pros are offline in the Ring app or they are not playing alerts from your Doorbell. You can find ste

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14-06-2023 15:32:07