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Ring Video Doorbells

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U
Ring Video Doorbell with Poor RSSI
wifi
troubleshooting

Hi I’ve setup my ring2 but as soon as I fixed it outside my door which is inside a block of flats the signal goes to red -77 but bring it inside door goes to green 36 any ideas what could be causing this problem, tried all troubleshooting got good internet connection. Previously had a cheap unbranded one and never had a problem

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26-06-2023 06:52:53

Responses (1)

  • J

    Hi @user49280. If your Ring device has a poor RSSI level where it is mounted, a good step would be to add a wifi extender like our [Chime Pro](https://ring.com/products/chime-pro-gen2) to help improve your signal to the Doorbell. This Help Center [page](https://support.ring.com/hc/en-us/articles/217271526-Checking-Wifi-Signal-Strength) will provide you with further information regarding this concern. I hope this helps.

    0

    28-06-2023 10:15:13

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