Ring Video Doorbells

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U

user_96dca4

Accepted Solution
Ring door bell paint has peeled off. Still under warranty
battery-video-doorbell
cs-support
hardwired-battery-video-doorbell

I am very disappointed, my ring doorbell which has been up for less than 12 months has peeled and it looks appalling. For an expensive, luxury item I expected so much better. I am ashamed to have this up outside my house and I am considering taking it down. I would like a resolution ASAP. This is either poor quality or a manufacturing fault.

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3

0

10-04-2025 07:44:07

Responses (2)

  • C
    Accepted Solution

    Hi @user_96dca4. For physical damage, please contact our support team directly. You can reach out @Ring on Facebook, X, or Instagram by sending a private message, or at one of the numbers here https://ring.com/support/contact-us/call. 

    0

    06-05-2025 03:26:31

    • U

      I’m happy to provide pictures. How do I speak to the warranty team? Or complaints team?

      0

      10-04-2025 08:38:14

        U

        Depends where in the world you are, but try logging in to the web app (NOT phone app) and start with the chat function bottom right of the screen.

        0

        11-04-2025 07:04:30

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