U
Ring door bell not picking up all motions
battery-video-doorbell
troubleshooting
Recently my ring door bell has stopped detecting as many movements as it use too. Sensitivity is at the maximum but still it only records 50% of the time.
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22-06-2024 06:15:46
Responses (1)
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Caitlyn_Ring
Hi @user_0a4a53. Motion detection concerns are typically resolved by adjusting the settings, such as the Motion Zones and the Motion Sensitivity. If you haven't done so recently, try reviewing the Motion Zones and expanding them if needed. Keep in mind that motions farther out from the camera will be harder to detect.
Battery powered Ring Doorbells will also have the Motion Frequency setting. Lastly, try testing out detection with Smart Alerts toggled on and off, to see which configuration you prefer. I hope this information helps!
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25-06-2024 03:59:37
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