U
Night vision on wired doorbell
hardwired-video-doorbell
troubleshooting
cs-support
Just set up wired door bell. All good during the day,but not at night . I dont seem to have night vision , no adjustment is available in video settings. Have removed the doorbell and reinstalled it, same options again, nothing about night vision. Thanks in anticipation
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14-05-2023 06:29:18
Responses (1)
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Justin_Ring
Hi @user45124. Night Vision for your Video Doorbell Wired is automatically enabled, and there is no setting to toggle it on or off. Try giving your Doorbell a [reboot from the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Ring-Doorbell-or-Security-Camera-) to see if that helps. If that doesn't help, factory reset your Doorbell by pressing and holding the setup button on it for 20–25 seconds, and then [reconnect it to your wifi](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Video-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network). If you have tried these step and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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15-05-2023 07:37:53
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