Has anyone had their device coating peeling?

We have had a device since march and the bronze effect coating has now started bubbling and peeling showing the white plastic underneath.I went onto live chat and was told they can't do anything but offer a discount on a new device. They said that no matter how long I had had the device wether it be a day or a year, the warranty is void because it is classed as physical damage.We have had it up by our front door for 9 months and they insist that because it is extreme weather that had caused the peeling that it is no fault of theirs or their device and there for can't replace the item.I argued that surely if you had a device for 1 day and it started bubbling and peeling that is not a device built for outdoor use,but again they replied with,we don't measure by time,it's just not covered even if it happens after 1 day.Has anyone else had this happen to them? I am interested so I can add this in when I send my official complaint.I definitely don't want a discount to buy another when the device is obviously not built for its intended purpose and the lack of support is terrible.