user_22e794
Doorbell cover deterioration
We have had a doorbell for less than a year and the black cover has started to becoming damaged by the elements and taking the coating off. How is this device going to last if the cover can’t withstand the weather?!
41 •
4 •
0 •
13-10-2024 06:18:08
Responses (3)
- U
If it's less than a year old then it's covered under warranty. Get on to the retailer and ask for a replacement, it is your right.
•0
13-10-2024 07:28:02
•
- U
Doesn't matter who the retailer is, the law is the law. Amazon has a customer chat, they can usually sort stuff out there and then. In actually fact Amazon are easier to deal with than Ring!
•0
13-12-2024 08:49:13
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user_22e794. For any concerns regarding physical damage to your Ring device, we recommend contacting our support team directly. They can assess the damage and your device's warranty to determine the best resolution. You can reach out at one of the numbers here, or on Facebook @Ring by sending a private message.
0
23-10-2024 09:02:29
•