Din rail transformer
Hi any help would be appreciated, i have the Ring Video Doorbell Wired, i replaced my original wired chime with the Ring Din Rail transformer friited in the ring enclosure, live and neutral wires connected to input, bell wires connected to output direct to doorbell but doorbell is not powering up, am i doing anything wrong here.. followed instructions as i interpreted them, any advice appreciated.. Russ
476 •
0 •
0 •
29-01-2023 20:04:06
Responses (3)
- U
Hi Tom, i replaced the original chime as it was not a compatible brand. I replaced it with ring specific din rail transformer housed in the ring din rail housing.. wired up as per instructions, live and neutral to the bottom of transformer, bell wires from the top to the Wired video doorbell but power is not reaching it..?
•0
01-02-2023 12:33:15
•
CHi @user34808. The DIN Rail Transformer replaces an existing transformer to provide adequate power to your Video Doorbell Wired. If it's installed according to the instructions [here](https://support.ring.com/hc/en-gb/articles/360060076091-Ring-DIN-Rail-Transformer-2nd-Generation-), the Doorbell Wir
•0
06-02-2023 17:22:20
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @user34808. Have you bypassed your wired chime kit? The Doorbell Wired is not compatible with wired chime kits and this could be the problem.
0
31-01-2023 15:33:32
•