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Delay in showing visitors on video door bell
hardwired-video-doorbell
I get good quality video from my door bell, however, the person visiting has been there for several seconds (about 10) before the app notification. (postman has been & is at bottom of drive before notification. Good WIFI signal 19 gB/sec. mains powered bell. Help please. Neil
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18-03-2025 05:56:40
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Caitlyn_Ring
Hi @Tooson. Delayed notifications can be caused by a connection issue either on the Ring Doorbell itself, or on your smartphone. Since you mention seeing good video quality from the Ring Doorbell, it sounds more like this is related to the connection on your phone. A delay of a few seconds is fairly normal for a notification, but it may be longer depending on your cellular service.
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19-03-2025 06:34:34
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