U
Cannot add a Ring doorbell to an existing location/system
hardwired-video-doorbell
troubleshooting
Fitted a new Ring doorbell at my mother's house yesterday. She already has 3 stick up cameras and a few chimes installed some time ago. When I go through the "setup device" procedure the App asks me for a new location which is identical to the exixting yet shows as separate. I cannot therefore connect the new door bell to the chimes. Shouldn't the App recognise that this is the same location and group all the devices in one system? What have I done wrong??
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14-10-2024 04:10:12
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Justin_Ring
Hi @user_f6e7ed. Were you able to get this resolved?
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23-10-2024 10:18:08
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