Battery issues
Hi, Purchased the Ring Second Generation last week, after less than 24 hours the battery was at 30% and needing charged. I assumed I hadn't fully charged before installing. Put the unit on to charge on Saturday evening, went out for the night. On Sunday morning the unit was only at 40%. Continued to charge all day - at one point it reached 72% before immediately dropping to 50%. I changed cable and plug incase one was defective and the unit immediately showed XXXX% charge. This morning it's at 50%. Is this indicative of a faulty unit? Thanks Scott
36 •
2 •
0 •
22-07-2024 06:01:13
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @user_ac3a3d. We have this Help Center page with steps to try for an unexpected battery drain. If the steps in the article do not help, give our support team a call for further assistance.
0
24-07-2024 08:55:23
•