English (UK)

Ring Video Doorbells

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
Battery issues
battery-video-doorbell
ios

Hi, Purchased the Ring Second Generation last week, after less than 24 hours the battery was at 30% and needing charged. I assumed I hadn't fully charged before installing. Put the unit on to charge on Saturday evening, went out for the night. On Sunday morning the unit was only at 40%. Continued to charge all day - at one point it reached 72% before immediately dropping to 50%. I changed cable and plug incase one was defective and the unit immediately showed XXXX% charge. This morning it's at 50%. Is this indicative of a faulty unit? Thanks Scott

35

2

0

22-07-2024 06:01:13

Responses (1)

  • J

    Hi @user_ac3a3d. We have this Help Center page with steps to try for an unexpected battery drain. If the steps in the article do not help, give our support team a call for further assistance. 

    0

    24-07-2024 08:55:23

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution