U
0% Battery
battery-video-doorbell
Even though my battery is charged, it shows as 0% charged in the ring app - annoying! Does anyone know why, please?!?! I don’t know when the battery needs charging now until it dies! TIA
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18-02-2025 10:28:11
Responses (1)
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Justin_Ring
Hi @user_7558ef. Try factory resetting your Doorbell by pressing and holding the setup button on it for 20–25 seconds, then reconnecting it to your Wi-Fi. If you have tried this step and are still having the same concern, give our support team a call for further assistance. https://ring.com/support/contact-us/call?hasLangChanged=true
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04-03-2025 11:19:23
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