Hi @TD14. Once a video is deleted, there is no way to retrieve it. Ring only stores videos until they've been on the Ring Cloud for 60 days, or they are manually deleted. To save a video for longer than that time frame, this Help Center article [here](https://support.ring.com/hc/en-us/articles/115001834066-Sharing-and-Downloading-Your-Ring-Videos#:~:text=Log%20into%20your%20web%20account,automatically%20download%20to%20your%20computer.) will show you how to do that. I hope this helps.
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03-11-2020 09:14:54
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Tom_Ring
Hi @TD14. Once a video is deleted, there is no way to retrieve it. Ring only stores videos until they've been on the Ring Cloud for 60 days, or they are manually deleted. To save a video for longer than that time frame, this Help Center article [here](https://support.ring.com/hc/en-us/articles/115001834066-Sharing-and-Downloading-Your-Ring-Videos#:~:text=Log%20into%20your%20web%20account,automatically%20download%20to%20your%20computer.) will show you how to do that. I hope this helps.
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03-11-2020 09:14:54
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