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Ring Video Doorbell

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Video is processing
hardwired-video-doorbell

I can’t access any of my videos previously recorded... they all say “video is processing... it will be available momentarily “ ant they never load ![image|231x500](upload://lHabrVKcDwxLwEEKmFL1KMQfNsg.jpeg)

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29-06-2021 05:51:12

Responses (1)

  • J

    I used to have this problem regularly. I saw a suggestion in another thread to turn off Event History Timeline and I have not seen the error since turning that option off. I did get one video yesterday that won't play because it said I did not have a valid Protect plan at the time it was recorded. I do have a current Protect Plus plan and all of my other videos are OK. Only the one has this error.

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    30-06-2021 01:04:04

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