English

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
S
Video doorbell 1st Gen stuck on update screen then it's not connecting
battery-video-doorbell
cs-support

![Screenshot_20230807_220758_com.ringapp|240x500](upload://mrwS9ehxQak2kKslmDQxMTjcc3j.jpeg) When I'm connecting it connects but stucks on the update screen then it says video preview not available. Then looses the wifi connections. I have tried to reset it I have tried restart the router device. No luck. I have tried 5 different routers and it's not working. Any ideas?

229

0

0

07-08-2023 09:31:00

Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members