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Ring Video Doorbell

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Transfer Doorbell

I signed out my devices and no longer have a service. i sold my home and new owner keeps getting message that they canot open an account using my old doorbell because it still belongs to me even though I have signed out on it. I have tried your online support but it is not helping me. Is there anyway I can actually talk to a real person?

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26-10-2020 08:20:25

Responses (2)

  • V

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    26-10-2020 08:21:24

      R

      **238600** **He will have to buy a new one himself and you will have to bring your own, because that is your property.**

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      26-10-2020 12:50:05

  • T

    Hi @vmwinton. In order for someone to take ownership of your old device, you have to remove it from you account. You can follow the steps in this Help Center article [here](https://support.ring.com/hc/en-us/articles/360025997592-Ownership-of-a-Ring-Device).

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    28-10-2020 03:44:56

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