U
User Solution
Severely corroded Doorbell
troubleshooting
cs-support
video-quality
My copper coloured Ring video doorbell is severely corroded. I have many other Ring products which are installed outside at the same location and they have not suffered any noticeable deterioration. Is there a replacement case available? Or are there special cleaning instructions. The copper is peeling away and the metal underneath is corroding seriously. I suspect that the weather tightness of the product will soon be compromised.
232 •
0 •
0 •
22-04-2024 10:05:39
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @user81202. With Ring Doorbells being outside devices, they are exposed to the elements and over time, the can deteriorate. I suggest cleaning the device regularly to prevent any issues. As for the warranty, you can check here to see if your device qualifies for a replacement. Also, if you have the Ring Protect Plan, you may be able to get a replacement. For assistance, you can contact our support team via Facebook or Twitter by sending them a direct message. Thank you and let me know if you have any additional questions.
0
26-04-2024 12:48:29
•