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Ring Video Doorbell

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Ring will not connect to my phone

My ring doorbell does not connect to my phone and it longer the service says it's still connected in online but nothing works I have tried the hard reset I have tried deleting the programme and starting it back up but I can't seem to make the connection in my Wi-Fi is fine

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09-06-2020 02:34:36

Responses (1)

  • C

    Hey @Cocoa. Since you have preformed a reset and to no avail, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for a proper follow up on this concern. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    09-06-2020 11:26:16

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