Hi @Jazzawil. Try resetting the Doorbell by holding down the setup button underneath the faceplate. If there is no response, review the hardwiring information for the Video Doorbell Pro in [this](https://community.ring.com/t/hardwiring-checklist-video-doorbell-pro/37520) checklist to determine why it is not receiving sufficient power.
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05-01-2023 10:34:53
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Caitlyn_Ring
Hi @Jazzawil. Try resetting the Doorbell by holding down the setup button underneath the faceplate. If there is no response, review the hardwiring information for the Video Doorbell Pro in [this](https://community.ring.com/t/hardwiring-checklist-video-doorbell-pro/37520) checklist to determine why it is not receiving sufficient power.
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05-01-2023 10:34:53
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