Responses (12)

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  bemak187

  Mine works very well with the exception of the very dim LED light around the button (other threads about this). That seems to be a known issue with the device and hoping for an update from Ring soon around it. I have seen some threads about audio issues but I haven't seen these myself. I have mine set up running off a chime pro all connected to 2.4ghz Wi-Fi.

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  27-04-2021 01:41:18

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  Frustrated427

  Based on my experience, I'm a bit surprised to hear that yours works well. Unfortunately, mine has a number of problems. Some of the most serious problems are related to motion sensitivity. As a result, it definitely does not provide the same level of security as the Ring Video Doorbell Pro that it replaced.

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  27-04-2021 01:56:59

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  bemak187

  I run mine with people only mode which I find works well. To be honest I am not bothered about the birds eye view stuff. I don't have a large enough property for that to be of use. Have you got it mounted at the recommended height (about 4 feet)?

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  27-04-2021 02:33:51

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  Frustrated427

  bmak187 - The "people only" mode would not work for me, due to my individual needs. I don't think the mounting height is presenting any problems.

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  27-04-2021 02:58:45

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  Umer

  Hello, My doorbell pro 2 s mic is not working. Its speaker works fine. I have tried re setting and reinstalling. I have tried privacy settings. Should i return it..

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  27-04-2021 02:28:56

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  Frustrated427

  Umer - I have the "Audio Streaming and Recording" setting turned off -- so I don't know if the microphone works. I don't hear any sound when playing video clips, however. For example, if I'm playing a video clip that contains a gardener using a loud leafblower, I won't hear the leafblower.

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  27-04-2021 02:56:56

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  vienly

  - I can't connect to my 5ghz wifi network no matter what I try - I can't assign a static IP, it always changes to DHCP - My audio disappeared, had to hard reset it to get it working again (this was 1 week ago) - The video skips half a second every 15 seconds or so, not sure why - Ring advertises this as 25fps video recording, VLC player shows this as only 20fps

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  28-04-2021 08:27:02

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  Frustrated427

  If you own a RING DOORBELL PRO 2 and are HAPPY with MOTION DETECTION capabilities: * Are video clips consistently created for all activity in a 30 foot (or greater) radius in all directions? * Are video clips consistently created for all activity in a 30 foot (or greater) radius only if the activity is straight ahead of the doorbell? * If you own a Ring Video Doorbell Pro (Gen 1)... is the motion detection of your Ring Doorbell Pro 2 (Gen 2) as good as (or better than) the Ring Video Doorbell Pro (Gen 1)? * If you own other Ring (Gen 1) camera devices... is the motion detection of your Ring Doorbell Pro 2 (Gen 2) as good as (or better than) the (Gen 1) devices? * If a vehicle is driving toward your Ring Doorbell Pro 2 device... will a video clip be created? * If a vehicle is driving away from your Ring Doorbell Pro 2 device... will a video clip be created? * If a vehicle drives past your home (from left to right)... will a video clip be created? * If a vehicle drives past your home (from right to left)... will a video clip be created? * Do you use the new 3D type app features... or just the features that are available for (Gen 1) devices? * Does the Motion Zone feature in your app work well? * Can you easily create/configure 1, 2, or 3 motion zones? * Do you use only one motion zone – which covers the entire Motion Zone screen? * Is the Motion Sensitivity slider in your app set to "Max"? * What OS does your mobile device use (i.e., Android, IOS, iPadOS, Windows, etc.)? * Do you use the Ring website to view video clips?

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  02-05-2021 07:24:01

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  bemak187

  I am happy with the motion detection on mine but as I mentioned I run it in people only mode which I fine works very well, as do the motions zone, again only looking for people. I do not use the 3D motion as for me this would be of no use (to honest unless you have a fairly large property its a bit of a gimmick) and in the UK the maps to make this work are very poor due to them being supplied by Mapbox who dont have good high res maps for a lot of the UK. However I understand you are looking to run it to detect all motion so will need to wait for someone to come along who can answer.

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  03-05-2021 09:28:53