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Ring Video Doorbell

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Ring Doorbell No Video No Door Ring Wifi Connected

Hello, My Ring doorbell connects to wifi, however the ring button does not alert and the vidoe does not connect for Live feed to test. Internet conncection was determined good durning testing at setup. Download Speed speed 5Mbps , Upload Speed 0.5 Mbps Signal Strength is green, says RSSI-54 in green color. No verbiage though. Thank You

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17-11-2019 06:27:22

Responses (1)

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    Turns out that the doorbell was not connected to WIFI. The strange thing is that I already went through the setup and completed the WIFI connection earlier during the initial setup. Even verified that my internet signal was good. I'm not sure why this would lose coonection to WIFI, 5 minutes after going through the initial setup. The doorbell has stayed connected to WIFI overnight now.

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    19-11-2019 12:36:56

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      Thank you. I know I'm a bit low. Out in the country, so my options are limited. Thank You, Tony

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      21-11-2019 02:39:52

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