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Ring Video Doorbell

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Notifications not working consistently
hardwired-video-doorbell

Hello all. Just installed the Ring doorbell Pro. I added my wife to be able to get alerts and see the video. There are times when she will get a doorbell notification and I will not even though we are sitting right next to each other. Other times it works fine. Has anybody else seen this?

818

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20-05-2020 12:43:45

Responses (1)

  • C

    Hey @yooper3269. What kind of phone do you have? You can learn more about apps that conflict with the Ring app if you have an Android phone [here](https://support.ring.com/hc/en-us/articles/115005889983-Android-Apps-that-Conflict-with-the-Ring-App). In addition, we have troubleshooting for Android phone notifications [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices) and iOS phones [here](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-iOS-Devices).

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    22-05-2020 09:17:22

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