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Live View - What triggers it???
Lately when Iook at my history, I see multiple entries that are listed as "Live View" and are shown in ORANGE instead of blue. When this happens, they seem to occur every 10 minutes for around 30 minutes and then stop. When I view the recording, I don't see anything that seems to have triggered the entry. Any ideas???
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05-07-2020 09:06:17
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Justin_Ring
Hi @Berg107. You will not be able to tell what user accessed a Live View using your logs. What you can do is check your [Authorized Client Devices](https://support.ring.com/hc/en-us/articles/360038142272-Ring-Control-Center-Information) to verify who is logged into your account. You can remove any unrecognized devices, which will have that device automatically logged out of your account. Also, verify what [Shared Users](https://support.ring.com/hc/en-us/articles/115005235186-Controlling-Ring-Devices-With-Users-and-Roles) have access to the Camera, as they could have been the ones that activated a Live View. If you need further assistance with having this looked into more in depth, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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07-12-2022 06:16:23
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