‎Live View not working- battery operated Doorbell 2

English

Help

Community Home

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

M

mpala71

Live View not working- battery operated Doorbell 2

battery-video-doorbell

app-settings

ios

I have multiple ring cameras, live view working on my iPhone app on all others except the doorbell view. The live view is working on my spouses iPhone. I have deleted and re-installed the app, re-connected the doorbell device. It's not a internet speed issue, I have 1 GB service and router is 2 feet away from doorbell unit. Everything and every other camera's live view works except the doorbell. And it works fine on spouses iPhone. Not sure what to do from here .

530 •

0 •

1 •

15-08-2021 01:13:43

Responses (2)

TE
trail-explorer
What is the RSSI value? Does the device notify and then record motion if you wave your hand in front of the camera or just walk up to it?
1
•
15-08-2021 07:08:47
•
J
jtmcgarry
I'm having same issue with Ring doorbell. Live view works on Android for all accounts. On iPhone it only works for shared (guest) accounts. I suspect the recent iOS update is the culprit.
0
•
15-08-2021 08:06:17
•