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  Boone

  > @Gam89066 wrote: > > I have the first gen door bell, and I lost the diode! I can't find it anywhere. Is it possible for me to get a diode from ring? I tried contacting customer support through the chat, but it said customer support wasn't available Hello @Gam89066 , The automated Ring Chat isn't as good as talking to a live person at Ring Support via telephone. I would recommend telephoning Ring Support: [https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) Unfortunately, due to the Covid-19, their available hours have been changed also: [https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19](https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19) I hope this information helps you :)

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  19-09-2020 06:13:58

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  G

  Gam89066

  Thanks! Will try

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  19-09-2020 07:23:44