HB-7612-02 Not ringing inside home with Ring Video Doorbell Pro 2

Hello, I have recently tried upgrading my indoor chime from a mechanical chime that was supposed to be compatible to a digital chime ( HB-7612-02). I have installed the chime per the instructions with my existing Power Pro Kit V2, and the chime will not make any sound to indicate the doorbell has been rang. I have 17V at the chime even without the Power Pro Kit, but the chime rings constantly if it is not installed. Please help resolve why I cannot get my Ring to sound my indoor chime?