Frequent factory reset required

I am sick and tired of having to factory reset my Ring Doorbell an no direct contact support from ring without making phonecalls or going through a computerized chat window that fails miserably.... The doorbell drops off the wifi extended and will not reconnect until a factory reset is done. Very poor. Next stage if not resolved by Ring Support is the device goes in the bin, direct debit cancelled and a different manufacturer used Together with advising others not to use Ring !!!!.