S
Focus
We have the Ring Video Doorbell Pro but the video is no where the quality advertised as 1080. Ours isn't even 720 it's more like a dusty picture and the lense is clean. The WiFi is perfect as is the RSSi. We have other security cameras around the house (outside) with outstanding 1080 views/video and they to are wireless. Has anyone incurred this problem and if so what was your remedy.
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06-08-2020 01:37:54
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Marley_Ring
Hi @stevenandbecky! As long as your power and wifi resources are efficient and show as good in the Ring app Device Health, video should be clear. For good measure, check out our [Community post about RSSI](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/How-it-Works-Your-Ring-Device-RSSI-Good-vs-Poor/ba-p/751) for tips on optimizing this signal strength. Beyond common wifi signal variables, please ensure the Ring Pro is connected to your 2.4 Ghz wifi network. I hope this helps! :)
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06-08-2020 10:23:49
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