I have doorbell plus and it's constantly going offline from a unifi ubiquiti WAP. Restarting the WAP it goes back online. Is there some unifi settings that work better with the ring products.
Hi @dfp. Is this a mesh network system? Or is it a standard wifi router with wifi extenders? Mesh networks can sometimes be tricky, depending on if you're able to control which node a certain device connects to in the settings. If it's a regular router with a wifi extender that the Doorbell is connecting directly to, the extender may be located too far from the router to maintain a strong and stable signal. Wifi extenders should be installed at around the halfway point between the router and the device you're extending the connection to.
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25-06-2024 10:05:29
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Caitlyn_Ring
Hi @dfp. Is this a mesh network system? Or is it a standard wifi router with wifi extenders? Mesh networks can sometimes be tricky, depending on if you're able to control which node a certain device connects to in the settings. If it's a regular router with a wifi extender that the Doorbell is connecting directly to, the extender may be located too far from the router to maintain a strong and stable signal. Wifi extenders should be installed at around the halfway point between the router and the device you're extending the connection to.
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25-06-2024 10:05:29
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