Hi, as the title states, I can’t seem to find the elite camera (POE) available anywhere - does anyone know if it has been discontinued? Thanks!

Hi @user42370. Thanks for your feedback. The Stick Up Cam Elite was listed under the Bundles section, rather than the Stick Up Cams section. Our team got that fixed, and you can now find the Stick Up Cam Elite with the PoE Adapter [here](https://ring.com/products/stick-up-security-camera-elite-poe). :)

Hi @user42370. I'm happy to chime in here. I have clicked the link Caitlyn has provided, and it does take me to Ring's webpage for the Stick Up Cam Elite. Try clicking the link once more, and if it is still doing the same thing, use a different web browser to see if it makes a difference.

‎Door bell not picking up motion

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user15044

Door bell not picking up motion

battery-video-doorbell

app-settings

troubleshooting

motion-settings

Had the bell 2 years now for some reason it’s not picking up motion all the time. My husband managed to enter and leave the house without it picking up anything and this isn’t the first time it’s done this all my setting are set to pick up any movement I’ve messed around with all the settings and it still doesn’t capture some things.

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19-06-2022 10:15:05

Responses (1)

L
Lionheart
Try setting the motion frequency to “frequent”. It uses more battery but certainly fixed the problem for me.
1
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20-06-2022 04:13:36
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