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Ring Video Doorbell

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Does the ring app keep a log file for diagnostics ?

... or can it ? Like for things such as firmware updates. If something were to work for a long time and then suddenly stop working - I'd like to know if my firmware was auto-magically updated. 'Up to date' doesn't quite work.

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26-10-2020 09:47:30

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  • T

    Hi @charlies. Unfortunately, there is not a technical log like that in the Ring app. The Ring app just has the Event History logs and it allows you to see the current Device Health. As we value our neighbors' feedback, we've created a [Feature Request board](https://community.ring.com/t5/Feature-Request-Board/idb-p/Feature_Request_Board). Feel free to add this and any future feature requests there. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbors that come to this thread can easily find your feature!

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    28-10-2020 08:49:28

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