U
Did not record
Why is it a car can drive by my house and it alerts me and records but when something horrible happens late at night, my ring picked up nothing? There was a shooting right in front of my home and the ring picked nothing up. The trees blow and it picks that up, what the heck am I paying for?
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13-06-2024 11:38:16
Responses (1)
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user_f81a88
Hello, @user_ad139d Ring cameras can sometimes miss significant events due to settings or limitations. Here are possible reasons: Motion Sensitivity: The sensitivity might be too low to detect certain movements. Activity Zones: The area where the incident occurred might not be covered by the active zones. Internet Issues: Poor connectivity can cause missed recordings. Camera Positioning: The camera angle might not capture the entire area effectively. Check and adjust your motion settings, activity zones, and ensure a stable internet connection to improve detection accuracy. Best regards, Mike stamp
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14-06-2024 05:21:25
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