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Ring Video Doorbell

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Device won’t reconnect to WiFi
battery-video-doorbell
troubleshooting

My internet went off and now my doorbell will not reconnect. The internet is now working, I have deactivated the device, removed and reinstalled the app and tried to set up the doorbell as a new device but it keeps getting to 95% and then saying there was a problem connecting to the WiFi. Any help appreciated.

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27-05-2024 09:44:31

Responses (1)

  • T

    Hi @user82749. What type of phone are you using, and what version of the Ring app is installed? Is there a specific step you are failing at? You may need to go into your phones setting and temporarily turn off WiFi Assist/Smart Network Switch to complete setup.

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    29-05-2024 02:38:54

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