Responses (2)

• M

  Marley_Ring

  Glad you asked @ButterflyLady! There are a few options that might improve your experience during high traffic moments. If this happens on a routine basis, motion scheduling is an excellent option to try. In your motion settings you can enable a schedule (days/ time) for alerts not to be sent. Also in your motion settings, will be [Motion Frequency](https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency). This allows you to alter how often back to back motions will occur. If the timing of these events differ, and you are needing a quicker way to toggle off alerts for this time, the [Motion Snooze](https://support.ring.com/hc/en-us/articles/360000047206-How-to-Use-Motion-Snooze) option in your app will prevent alerts for a desired duration. I hope this helps! :)

  0

  •

  03-02-2020 08:02:10

  •

  Reply
• B

  Brian59

  Yes the sensitivity of motion detection can be changed - on the app select devices - then select the doorbell - on the next page select 'motion settings' -- next screen select 'Motion zones' - there you can select how close or how far from the doorbell the sensor sees and turn some zones off if you have a problem in one specific are -- don't forget to save before leaving that page if you want to sense even closer to your door then consider using a Wedge' mount (from Ring) to tilt your doorbell down at an angle to reduce it's ability to see the road in front of your house

  0

  •

  04-02-2020 10:56:38

  •

  Reply