Responses (5)

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Aradman
I bought the Stick it cam solar to be able to check on cars and people entering my driveway. I just got an alert when a car passed my house. I know that the three motion zones *absolutely* do not include any portion of the street in front of my house.I cannot believe that this can happen unless Ring’s testing of software in real life situations is NON-EXISTANT.What do I do now beyond disabling alerts which makes my security purchase worthless?
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15-04-2021 20:14:37
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A
Aradman
I saw and participated in many threads discussing the erroneous alerts for motion outside the motion zones.ALERT TO RING!!!YOU HAVE A MAJOR FIRMWARE PROBLEM. IT IS TIME TO GET TO WORK AND SOLVE THIS PROBLEM. THIS IS VERY BASIC BUT YOUR IMAGE PROCESSING FIRMWARE IS A FAILED PRODUCT.YOU ADVERTISE CAPABILITIES YOU CANNOT DELIVER IN YOUR PRODUCTS. I OWN TWO CAMERAS AND A DOORBELL. THE MOTION ZONE PROBLEM IS EVIDENT IN ALL.A DISSATISFIED CUSTOMER
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15-04-2021 20:48:08
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A
Aradman
I have another question: what is the length of the “short time” after a motion detect event that the camera stops detecting new motion?I am asking because I think the time break in detection results in seeing my car go out of my garage but does not record my return about 5 minutes later. I also saw a visitor that walked around the driveway to get to my backward and he spent about a half an hour talking with me. He left after that half hour and his walking over the driveway has not been recorded. That “short time” is a ridiculously long delay. How is that usable in the real world? The Ring engineers are missing real world experience. I have a solar panel that charges the battery so I changed the Frequency settings to the Always Active setting. Edit: I set the Motion Detection Frequency setting to Always Active but Ring just ignored it. I saw my sanitation go into my side yard to get the garbage cans but I never saw him come out. Ring has all these controls with buttons but most of it is just for show. The show makes the pathetic firmware look capable in order to hide its faults.
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16-04-2021 02:10:37
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B
Budlee28
After adjusting all my settings I don't even get alerts. Yes I've done person, zones, sensitivity, frequency off on ! Duped!
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29-06-2021 17:53:51
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BB
Bam-Bam
Yep - I've had this issue open with Ring for about **2 YEARS** now - they admitted it was a problem and promised to solve it, but now they don't even respond to my communications. **Very poor customer service.**I like the idea of the Ring system and had plans to purchase many more devices and even suggested an idea for a product that was created. (I'm sure I wasn't the only one with the same product idea.)
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30-07-2021 15:21:50
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