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U
Missing light control shortcut on dashboard
hardwired-security-cameras

Recently the shortcut I had on my dashboard for controlling all my floodlight pro wired "lights" is now gone.  I was able a week or so ago to turn all my lights on and off with one shortcut on the dashboard and now that shortcut is gone.  Now I have to bring up each floodlight separately and turn on and off the light.  I called Ring and they were unable to help.  She said that it was no longer available and for me to wait a couple of weeks to see if it comes back.  Was there an update that wasn’t really an update but a downgrade?  I want to be able to select all (6) my floodlight pro wired units at once and turn on and off the lights like I was able to do a week or so ago. Help!

38

3

0

28-11-2024 12:59:25

Responses (1)

  • C

    Hi @user_bc4841. The Lights shortcut hasn't been removed, it has been moved below the camera previews on the Ring app dashboard. You should be able to swipe down past the camera previews to see your Lights shortcut again. 

    0

    02-12-2024 09:48:16

      U

      This is not true .  It is nowhere on the app.  Caitlyn, maybe you think it’s there , or that’s what you’ve been told, but it is not.  

      0

      05-12-2024 07:28:03

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