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Boone

> @JulieAndSteve wrote: > > We have recently changed broadband/ internet supplier and need to change Ring appliances.> > can anyone please advise how?Hello @JulieAndSteve ,Depending on the number of Wi-Fi devices that you currently were using on your old broadband/internet supplier, you may find, instead of changing all your Wi-Fi devices (including your Ring products) to the new SSID/password on your new Wi-Fi router, you may find it much easier/better to change the new SSID/password (Wi-Fi name you see for your network) to the old SSID name and password. Then, all your other devices will not need to be changed. There should be online methods (your new Wi-Fi provider website, YouTube, etc) to walk you through on how to accomplish this with your new router.I hope you find this helpful :)

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13-10-2020 19:59:24

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JulieAndSteve

Boone many thanks for your quick reply, never thought of that. much appreciated!

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13-10-2020 20:52:49