Ring Security Cameras

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Wired Spotlight pro cam lights won’t stay on
hardwired-security-cameras
light-settings
troubleshooting
cs-support
I have a wired Spotlight pro cam. The light will only stay on for 30 secs when triggered and if you move again it doesn’t reactiveate so you’re in darkness which is not helpful. Any idea how this can be changed? I had no problem with my old camera. Many thanks

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27-08-2023 03:58:25

Responses (2)

J
Hi @Arrendene. If the lights on your Spotlight Cam Pro are not working correctly, try [rebooting your Camera from the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera) to see if it helps. Also, try toggling off the setting for Motion-Activated Lights and toggling it back on. This setting can be found in your Camera's Light Settings. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-gb/articles/213608406#store-opening-hours) a call for further assistance.

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28-08-2023 10:45:00

S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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27-09-2023 10:45:23

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