Responses (2)

• M

  Marley_Ring

  Great question @Labrajaws! Are the other wired devices which are reporting gigabit speeds Ring devices? Our devices only require a certain amount of network resources to operate and should not need to receive anything beyond 100 MBps, especially when connected via POE. This is simply how the injector delegates resources as needed.

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  26-09-2019 08:24:34

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• B

  Brad

  The Ring Stick Up Cam ethernet uses a 100 adapter, and so will connect at that speed. The Ring Cam will never use more than 5 (being generous). So a gigabit connection would add no value.

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  27-09-2019 11:23:43

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  J

  JustSecurity

  This is a great topic and I'm interested in some of the technical details. I have my wired cam connected to a POE managed switch and I have a managed traffic monitor behind my wireless controller/google mesh network prior to hitting my router. When I look at traffic flow from the wireless controller, I see wifi only traffic, which includes "all" of my ring cameras. From the managed switch at the POE, I see only POE supported power route, not data traffic. So I'm confused, are these cams using wifi only to communicate ? It would appear they are.

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  24-11-2019 12:51:25

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  Stones22

  My plan was to hook these cameras up with ethernet & POE. The POE works but the data connection isn't working good enough to send consistent video over ethernet. I've tried everything to get it to connect that way but it just won't work properly. So at the moment it is being powered by POE but sending data via WiFi. This is the case with both my cameras. I've searched and found others having problems but no solutions. Hooked up a second camera to the same ethernet connection and had the same problem. It's not the cable because my laptop gets a high quality 1000 Mb connection. Can't make any sense of it. Spoke to Ring support and got basic, "reboot it, reset to factory and start over, reboot router, reboot modem...." None of this helped.

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  20-12-2019 03:24:32

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  Brad

  I have four Ring POE cams. They all work just fine as designed. All ethernet, no wifi conections. They are connected using individual POE injectors. All I can tell you is they do work as advertised, at least mine do.

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  20-12-2019 04:38:27

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  Stones22

  Thanks Brad. Mine are hooked to a netgear POE switch which meets all the requirements. I'll try an individual POE injector to see if that helps.

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  20-12-2019 06:28:21

  P

  Prancer

  @Stones22 were you able to solve your issue? I am having the exact same problem. I get power from POE but no connectivity. I've tried using the the Ring individual POE injector and still same problem. Some people claim to fix this by disabling SPT (spanning tree protocol) on their POE switch but I don't think this is my issue because I still have the issue using the Ring individual Poe injector. Btw, my ISP is CenturyLink and my modem+router is a Zyxel C3000Z provided by CenturyLink.

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  02-08-2020 05:15:44